How can I place a reservation for one or more of your products?

You may place an order by sending us an Email, by filling out our Rental Availability Form, or calling us at (678) 290-0034.

How far in advance do I need to make a Reservation?

We recommend 2-3 weeks before your scheduled event. There are times when we have inventory available for last minute bookings, but don’t be too picky…It is better to place your order as soon as your date is secured. All units are booked on a first come first served basis.

How much does it cost to rent your equipment?

Pricing fluctuates based on a number of factors. Please fill out our Rental Availability Form and we will email you with pricing.

Or, if you would like a direct quote you may call us at (678) 290-0034.

How much SHOULD I pay for a Moon Bounce?

It depends on 3 factors: Insurance, Quality & Delivery. You get what you pay for! Cheap moon bounces cost less and are therefore rented for less. The higher quality jumps with the latest safety features and better bounce cost more and therefore cost more to rent.

If you want the convenience of having someone deliver, setup, give instruction, and remove the moon bounce, you will pay more. If you don’t mind giving up your time, we offer pick up a moon bounce in your vehicle, set it up, take it down, fold it up, and drive it back’ you will save around $50 on average.

Methods of payment?

We accept Visa, Master Card, American Express, Checks, Money Orders or cash. There is a 7 day clearance time for all personal or business checks. Should a check not clear there is a Non Sufficient Funds fee of $35.00 for any returned check.

A $50.00 DEPOSIT GUARANTEES YOUR RESERVATION. This can be retained on your credit card. The remaining balance is due upon delivery the day of the event. The deposit is fully refundable if the event is canceled 7 days prior to delivery.

Do you deliver on Holidays?

Yes, we deliver on most Holidays. However, prices are subject to “Weekend Rates” no matter the day of the week.

What is your Cancellation Policy?

If you cancel your moonwalk rental at least 7 days prior to the reservation date your deposit will be fully refunded or can be applied to another date. If you cancel less than 7 days of the reservation date, you forfeit the $50 deposit (with the exception of rain).

In the event of a complete rainout, we will be glad to cancel your reservation and the $50 deposit will be refunded.

What is your Weather Policy?

Weather cancellations can only be decided upon the morning of the rental due to the ever-changing nature of weather forecasts. If the local weather is calling for rain or winds of 25 mph or more on that day, both you and Carnival Promotions, Inc. can agree BEFORE delivery, that it will be unsafe to use the moonwalk and the event should be cancelled. In which case your deposit will either be refunded or applied to another day . Please be advised that if your “rain check” date falls on a day that we are 100% booked and we are not be able to accommodate you, then your deposit will be fully refunded.

What areas do you service?

We serve the entire Atlanta metropolitan area. All areas beyond a 20 mile radius from West Cobb County are subject to a minimum $25.00 delivery and set up fee. Call or e-mail us to find out if you are in a free set up and delivery zone.

How much room do I need?

Most of our moonwalks are 15’x 15’, and require a relatively flat area with a minimum of 17’x 17’ to set up in. The area should be free of debris and animal droppings, free of low wires and trees, since our moonwalks are about 16-18 feet high. For specific details on the moonwalk you are interested in, please see the individual page for specific set up area needed.

Can you set up on cement?

We setup on grass, cement, almost anywhere! If your yard is too small, our bouncer units fit perfectly onto a 2 car driveway.

Do I need electricity?

You will need electricity to power the blowers or concession machines. We will bring a 50 or 100 foot extension cord with us, so you’ll need an outlet near the set up area. If you do not have electricity, we can provide you with a generator for an extra fee of $65.00. NOTE: All blowers and wiring are safety checked before leaving the warehouse.

Can adults bounce too?

Of course! Our moonwalks are made out of the strongest 18oz vinyl in the industry. They can accommodate up to 2 adults at the same time. No Problem!

Are the moonwalks cleaned?

Yes. All units are thoroughly cleaned and sanitized between each use. We are committed to making sure that your children have a clean, sanitized, and safe environment in which to play. In addition to cleaning, we also safety check and troubleshoot all equipment before it goes out to another client. This way, you are always guaranteed a unit that is safe, clean and in good working order.

When do you setup and pickup?

We setup the moonwalk BEFORE your event is scheduled to begin. We will setup the moonwalk at least 30-15 minutes prior to your event.

If you need to make special arrangements for delivery pickup, just let us know ahead of time, we will be glad to work around your schedule.

Can you setup in a Park?

We routinely work with parks. Prior to booking with us, you must seek authorization with the Parks and Recreation Department of that City. If we are not registered with that City, we might have to provide them with proof of insurance. Although this service is complimentary you will need to contact us before because this process can take up to 7 days.

What kind of games can be played in a moonwalk?

We have a wonderful list of various games that can be played in our moonwalks. You can check them out on our Game Ideas page

What are the rules for moonwalks?

Check out our Rules page for the details.